How do I get a copy of my retail activity Report (RAR)?

We’ll send you a copy of your Retail Activity Report (RAR) from that retailer via email. Meanwhile, please review these FAQs about data that is collected and used. Transactions may be accepted, warned, or denied based on violations of retailer policies or potential fraud and abuse patterns in transaction behavior.

What if my retail activity report doesn't look right?

Transactions may be accepted, warned, or denied based on violations of retailer policies or potential fraud and abuse patterns in transaction behavior. If you find anything on your Retail Activity Report that doesn’t look right, please email us directly about your concern. Any requests sent to us will be passed to the relevant retailer for review.

What happens if the Retail Equation rejects a consumer's return?

When The Retail Equation rejects a consumer’s return, the merchant provides instructions about how to request a copy of his (or her) own personalized Return Activity Report (RAR). This is a record of all of the consumer’s return and exchange transactions. Mahitha did receive a copy of his RAR which he forwarded to me.